Privacy Policy
This privacy policy describes how your personal information is collected, used and shared when you visit https://comfy-bath-mat.co.uk (the “Site”) or make a purchase.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
We refer to this automatically collected information as “Device Information”.
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, please visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date and time stamps.
– “Web beacons”, “tags” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, delivery address, payment information (including credit card numbers […]), your phone number and email address.
When we refer to “Personal Information” in this privacy policy, we are referring to both Device Information and Order Information.
When you visit or log in to our website, cookies and similar technologies may be used by our partners or online data vendors to link such activity to other personal information they or others hold about you, including by linking such activity to your email address or postal address.
Please see our full cookie policy for more details.
We (or service providers acting on our behalf) may then send communications and marketing to those email addresses or postal addresses.
You may opt out of this at any time by contacting us at contact@comfy-bath-mat.co.uk or by clicking the unsubscribe link at the bottom of any email.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information we collect generally to fulfil orders placed through the Site (including processing your payment information, arranging delivery and providing invoices and/or order confirmations). Additionally, we use this information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- Where consistent with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information we collect to help us screen for potential risks and fraud (in particular your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your personal information with third parties to help us use your personal information as described above.
For example, we use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
YOUR RIGHTS
If you are a United Kingdom resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted.
If you wish to exercise this right, please contact us at:
Additionally, if you are a United Kingdom resident, we process your information to fulfil contracts we have with you (for example, if you place an order through the Site), or otherwise to pursue our legitimate business interests as described above.
Please note that your information may be transferred outside of the United Kingdom, including to Canada and the United States.
If you have concerns about how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. You can contact the ICO at https://ico.org.uk.
DATA RETENTION
When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Last updated on 4 May 2026